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SriLankan Airlines Further Enhances its Customer Service Capabilities at BIA
In order to serve passengers of all airlines even better, the national airline of Sri Lanka – SriLankan Airlines further enhanced its customer services capabilities with more specialized training for its airport service staff at Bandaranaike International Airport (BIA). These enhanced services once again reflect the airline’s commitment and unending tryst with highest standards of service levels.
Guests with SriLankan Airlines online booking from Colombo now can enjoy the enhanced service on ground as well. SriLankan Airlines is the sole airport ground handler for all airlines that operate to BIA in Colombo. However, to further enhance safety and comfort of elderly passengers who have SriLankan Airlines online booking or any airline booking from Colombo, the airline’s airport staff went through a rigorous four-day training programme.
Over nearly four decades of operation, SriLankan Airlines has carved a niche for itself and also cemented its place as one of the world’s finest airlines in terms of customer service, both in the air and on the ground. Apart from the handling of passengers, baggage and cargo of all airlines, freighters, charters, private aircraft and other types of aircraft that operate to BIA and MRIA, the flag carrier of SriLanka provide specialized services for premium passengers such as the Serendib Business Class Lounge and the Silk Route Priority Check-In Service.
With an aim to provide more and more excellent services to its travelers, SriLankan airlines leaves no stone unturned to work closely with all authorities at BIA in addition with the Sri Lanka Air Force, the airport-owning company Airport & Aviation Services (Sri Lanka) Ltd, which is the airport’s security handler, Customs, and Immigration. The National Carrier’s fully owned subsidiary SriLankan Catering operates the Serenediva airport transit hotel and provides catering services for most of the airlines that operate to BIA and the other lounges.
Situated at Bandaranaike International Airport in Colombo, SriLankan Airlines flight schedule now includes more than 100 destinations in 47 countries. Most of the domestic and international flights on SriLankan Airline flight schedule are operated from its primary hub only.
SriLankan has mutual code-share services with Air Berlin, Etihad Airways, Air Canada, Alitalia, Finnair, Japan Airlines, Malaysia Airlines, Jetstar Asia Airways, Oman Air, Qantas, Qatar Airways. With SriLankan Airline online booking service, travelers can save their precious time. People can avail excellent benefits and amazing deals along with complete details of SriLankan Airlines flight schedule by making reservations at Rehlat.com.sa. It’s all about happy flying!
